1.Returns:
- There is a NO RETURN NO EXCHANGE policy.
- Srinivasa Shopping Mall allows returns only for damaged or defective products. Customers must return such products within 7(Seven) working days of receiving them, provided they are in a saleable condition with intact price and info tags, original folds and packaging, and in an undamaged/unused condition. To initiate the return process in accordance with return policy, customers must raise a return request by contacting the customer desk via email (ssmramnagar1976@gmail.com) or phone(+91 40-27615834).
2.Procedure for Returns:
- Contact SRINIVASA SHOPPING MALL's customer service team at [+91 40-27615834/ ssmramnagar1976@gmail.com] to initiate a return.
- Follow the instructions provided by our team for returning your item(s).
- Once the returned item(s) are received and inspected, SRINIVASA SHOPPING MALL will process the refund accordingly.
- We initiate pickup requests for hassle-free returns.